repair services

Repairs

Fortunes’ reputation has been built on our award winning designs and fresh ideas. We maintain our commitment to excellence through all aspect of our business. This includes, though is not restricted to, repairs and modifications. Our staff is well informed to assist you with whatever needs you may have regarding jewellery and gemstone repair. On occasion some repairs may be completed while you wait, however as a rule of thumb you should allow for at least seven to ten days for repairs to be completed. Remember, no repair is too small; we treat every job with care and respect.

Jewellery Repairs

Ring Sizing &
Re-shanking

We are able to resize silver, gold or platinum rings; whether it’s a new or vintage treasure worn for years. Fortunes also provides various alternative sizing options, such as ring guards, cushion and arthritic shanks. If your band is too weak we may advise you to rebuild the shank.

Claw Tightening
& Re-tipping

After years of wear your settings may have weakened. Without realizing, you may run the risk of losing your precious stones due to a diminished and worn out settings. Our goldsmiths can completely restore your settings, and reset the stones giving new life and long wear to your jewellery.

Engraving
 

Our engraver, taught in the fine art of hand engraving, is a master at his craft. Something as simple as “LOVE” feels more romantic when the time is taken to engrave it perfectly. We also provide scrollwork, family crests and watch engraving services.

Bracelet &
Necklace Repair

Chains and bracelets can get broken, knotted, or worn thin through wear or improper storage. Our goldsmiths are able to repair or replace links and failing clasps on your jewellery.

Jewellery
Restoration

Heirlooms and period jewellery have often seen years of wear and sometimes require repairs. Fortunes’ staff are trained to discuss and inform you of the best course of action for your precious antique pieces. Our goldsmiths have extensive experience restoring vintage and antique jewellery.

Restringing
 

We are looking for estate and antique engagement rings and period jewellery.

Jewellery Cleaning
& Inspection

We’re always happy to see our returning clients and, indeed, to meet new someone new! Please don’t hesitate to stop to take advantage of our jewellery cleaning services – for a superficial cleaning it’s always complementary.

Refinishing
& Polishing

Time and frequent wear takes a toll on jewellery finishes. We are able to refinish, re-engrave, re-plate or polish your jewellery to their original luster.

Watch & Clock Repairs

When investing in a fine timepiece there is much to consider. By the same token, taking care of your timepiece requires consideration and commitment. At Fortunes, we offer an exemplary watch and maintenance repair service. Our technician, with more than 50 years in the trade, is a second generation watch maker and he has a wealth of knowledge and skill to offer our clients. Our watchmaker is committed to excellence and all of our work is guaranteed, unless stated otherwise. We have the capability to service and repair most major watch brands. Please don’t hesitate to contact us – we’ll be happy to assist you.

Watch Battery
Replacement

Chains and bracelets can get broken, knotted, or worn thin through wear or improper storage. Our goldsmiths are able to repair or replace links and failing clasps on your jewellery.

Pressure
Testing

When opening certified water resistant watches, it’s advisable to have it pressure tested and professionally resealed.

Regulation
 

Regulation, a common adjustment, simply refers to the timekeeping function of your watch. The correct setting for the regulator will be slightly different for each owner, depending on how the watch is worn or carried.

Bracelet Cleaning,
Polishing & Repair

Time and frequent wear takes a toll on jewellery finishes. We are able to refinish, re-engrave, re-plate or polish your jewellery to their original luster.